io

20th Year

GDPR General Information Text

io Environmental Solutions KVKK General Disclosure Text

As io Çevre Çözümleri Araştırma Geliştirme Limited Şirketi (the "COMPANY"), we would like to inform you about your personal data in accordance with the "Law on the Protection of Personal Data No. 6698" (KVKK), which was prepared and enacted to protect fundamental rights and freedoms, especially privacy. Your personal data are being processed and protected for the period necessary for the purposes for which they are processed, in accordance with the methods, bases, purposes, and conditions specified below, and all administrative and technical measures necessary for their protection are taken by our company.

Data Controller and Representative

The General Directorate and our Offices, along with our affiliated units, subcontractors, suppliers, and business partners, act on behalf of our company as "Data Controller" is io Environmental Solutions Research and Development Limited Company for your personal data collected by their representatives.

Method of Collecting Personal Data

Your personal data may be collected by our Company’s headquarters (Istanbul), office (Ankara), our website, our official social media accounts, parties providing services that complement or extend our company's activities, partner organizations, suppliers, and other carriers, through both automated and non-automated means, in written, verbal, or electronic form.

Legal Reasons for Collecting Personal Data and Purposes of Processing

Your personal data is collected by io Environmental Solutions through automatic or non-automatic methods in relation to our activities; including the Job Application Form, Fixed/Indefinite Duration Employment Contract, Confidentiality Agreement, documents submitted to our Company during the job application, correspondence conducted via electronic email addresses, cargo shipments, information forms, as well as all communication channels, electronic forms, the identity document/T.C. identity card requested at the security point before entering the facilities and the visitor information form prepared by you, conducting sales transactions, entering orders, sales support activities, (invoice preparation, acceptance of return invoices), accounting processes, product complaints/return processes, evaluation of requests and complaints received through notification and complaint hotline channels, purchasing processes, cargo shipments and information shared orally and through training, seminars, fairs are collected. The data collected within the above scope is processed by our Company in accordance with the conditions and purposes specified in Articles 5 and 6 of the Law.

In this context, Customer personal data;

Includes creating campaigns for customers, identifying the target audience, conducting activities to enhance user experience by tracking customer movements, improving the operation of the company's website and personalizing it according to customer needs, conducting direct and indirect marketing activities, targeting, analysis, and internal reporting activities, market research, planning and executing customer satisfaction activities, and planning and executing customer relationship management processes, including the planning and execution of the sale and marketing processes of the company's products and/or services, based on the approval that the Customer will provide, and can be shared with the parties specified in this Disclosure Text.

For what purpose the Personal Data will be processed

  • Fulfillment of our legal obligations arising from legislation,

  • Provision of company products and services to you, fulfilling our obligations towards you, arranging records and documents, complying with local and international laws regarding information retention, reporting, informing, tax and other obligations,

  • Execution, management, performance, proof, and development of our obligations, reporting to customers, fulfillment of the contracts you have entered into and/or we have entered into; statistics, customer satisfaction studies,

  • Sending advertising and promotional mailing and SMS to parties who have previously given explicit consent and whose contact information is available due to commercial activity at our institution in accordance with Law No. 5653 on the regulation of electronic commerce,

  • Planning, auditing, and executing information security processes

  • Establishment and management of information technology infrastructure

  • Planning and execution of ancillary rights and benefits for employees

  • Planning and/or execution of corporate communication aimed at employees and/or corporate social responsibility and/or non-governmental organization activities in which employees participate

  • Planning and execution of employees' access rights to information

  • Monitoring and/or auditing of employees' work activities

  • Monitoring of finance and/or accounting operations

  • Planning of human resources processes

  • Planning and/or execution of activities for analyzing the effectiveness/productivity and/or appropriateness of business activities

  • Planning and execution of business activities

  • Planning and execution of access rights to information for business partners and/or suppliers

  • Management of relationships with business partners and/or suppliers

  • Planning and/or execution of occupational health and/or safety processes

  • Planning and execution of corporate communication, logistics, and management activities

  • Planning and execution of customer relationship management processes

  • Planning and/or execution of customer satisfaction activities

  • Monitoring customer requests and/or complaints

  • Recruitment, employment contracts, and/or fulfillment of obligations arising from legislation for company employees

  • Planning and execution of company audit activities

  • Planning and execution of training and orientation activities both internally and externally in the company

  • Planning and execution of operational activities necessary to ensure that company activities are carried out in accordance with company procedures and/or relevant legislation

  • Ensuring the security of company campuses and/or facilities

  • Planning and/or execution of processes to create and/or increase loyalty to the products and/or services offered by the company

  • Planning and/or execution of the company's operational risk processes

  • Monitoring of contract processes and/or legal claims

  • Execution of strategic planning activities

  • Planning and execution of supply chain management processes

  • Salary management,

  • Planning and execution of market research activities for the sale and marketing of consulting services

  • Ensuring that the data is accurate and up-to-date

  • Providing information to authorized agencies as required by legislation

  • Your personal data is processed for the purpose of creating and tracking visitor records.

Provisions not requiring explicit consent

In accordance with the KVKK, the processing of general personal data without your explicit consent is possible in the presence of one of the conditions specified in the Law below;

a) It is explicitly provided in the laws,
b) It is mandatory for the protection of the life or physical integrity of a person who is unable to express their consent due to actual impossibility or whose consent is not legally valid, whether for themselves or another person.
c) It is necessary to process personal data related to the parties to the contract, provided that it is directly related to the establishment or execution of a contract.
d) It is necessary for our Company to fulfill its legal obligation as the data controller,
e) It has been made public by the relevant person themselves,
f) Data processing is necessary for the establishment, use, or protection of a right.
g) It is necessary to process data for our Company’s legitimate interests, provided that it does not violate the fundamental rights and freedoms of the relevant person.

Persons/Organizations to Whom Personal Data May Be Transferred

The company may share information with its business partners, shareholders, affiliates, persons or organizations permitted by the Tax Procedure Law, Social Security Institution regulations, Turkish Commercial Code, Code of Obligations, and other legal provisions, with legally authorized public institutions and organizations, administrative authorities, and legal entities, for the purposes of product/service comparison, analysis, evaluation, advertising, and achieving the aforementioned goals, with real or legal persons with whom we cooperate and provide services, and with institutions we have agreements with for the sending of messages to our customers, as well as with logistics companies that deliver the orders to you, in accordance with the conditions and purposes of personal data processing stated in Articles 8 and 9 of Law No. 6698.

Rights of the Personal Data Owner:

According to Article 11 of the KVKK, you have the following rights regarding your personal data;

  • Learn whether personal data is being processed,

  • If personal data has been processed, request information regarding it,

  • Learn the purpose of processing personal data and whether it is being used in accordance with that purpose,

  • Know the third parties to whom personal data has been transferred, whether domestically or internationally,

  • Request correction if personal data is incomplete or incorrectly processed, and request notification of these corrections to third parties to whom personal data has been transferred,

  • Request the deletion or destruction of personal data, in accordance with the conditions set forth in the KVKK, and request notification of these actions to third parties to whom personal data has been transferred,

  • Object to the occurrence of a result against the person by means of solely automated systems through the analysis of processed data,

  • Request compensation for damages in the event of harm due to the unlawful processing of personal data. You can find detailed information related to applications from the KVKK application form on our website.

io Environmental Solutions Research and Development Ltd.

Contact

Istanbul

Ankara

Reşitpaşa Mah. Katar Cad. Arı Teknokent 1 2/5 D: 12 34469 Sarıyer

Phone: 0 (212) 276 65 48
Fax: 0 (212) 276 33 67
E-mail: info@iocevre.com

Copyright ©

2024

io Environmental Solutions Research and Development Ltd.

io Environmental Solutions Research and Development Ltd.

Contact

Istanbul

Ankara

Reşitpaşa Mah. Katar Cad. Arı Teknokent 1 2/5 D: 12 34469 Sarıyer

Phone: 0 (212) 276 65 48
Fax: 0 (212) 276 33 67
E-mail: info@iocevre.com

Copyright ©

2024

io Environmental Solutions Research and Development Ltd.